Ce28 Privacy Policy — How We Protect Your Data
This policy explains what information ce28 collects, how it is used, how it is protected, and what your rights are as a user. Please read it carefully before using our platform.
Information We Collect
When you register and use the ce28 platform, we collect several categories of information to ensure the service runs smoothly and securely for all users in Malaysia.
Account Information
- Full name and chosen username.
- Email address and mobile number provided at registration.
- Date of birth for age verification (18 years and above).
- Passwords stored in encrypted form (not readable in plain text).
Transaction & Payment Information
- Deposit and withdrawal records in Malaysian Ringgit (RM / MYR).
- Payment methods used, such as FPX or Touch 'n Go — your full account number is never stored by ce28.
- Transaction history and bonus activity in your account.
Device & Browser Information
- Device type, operating system, and browser version used.
- IP address and location data at the country or state level only.
- Access log data including dates, times, and pages visited.
Cookies & Usage Data
- Session cookies to maintain your login status while using the platform.
- In-platform browsing behaviour data, used to improve the user experience.
- Your saved language preferences and display settings.
Policy Navigation
- Information We Collect
- How We Use Your Information
- Cookies & Tracking
- Data Storage & Security
- Third-Party Sharing
- User Rights & Contact Us
How We Use Your Data
Your registration details are used to verify your identity, prevent duplicate accounts, and detect any suspicious activity on your ce28 account.
Payment data is used solely to process deposits and withdrawals in MYR, verify payment sources, and meet applicable financial compliance requirements.
Anonymised usage data is analysed to understand how Malaysian users interact with the platform, in order to improve the interface, performance, and content.
Account information and transaction history are used by the ce28 support team to help resolve queries or technical issues you report via email.
Account-related emails or notices, transaction confirmations, and important updates regarding policy or service changes will be sent to your registered email address.
In certain circumstances, ce28 may be required to use or disclose user data to comply with court orders, regulatory requirements, or lawful legal investigations.
Cookies, Tracking & Data Storage
How We Use Cookies
The ce28 platform uses cookies to maintain your login session, save your language preferences and interface settings, and ensure a smooth browsing experience from one session to the next. Session cookies are automatically deleted when you close your browser or log out.
Preference cookies are also used to remember settings you've chosen — such as page display and game category preferences — so you don't need to reconfigure them each time you access the platform.
Data Retention Period
Account information is retained for as long as your account remains active on the ce28 platform. After an account is closed, personal data will be kept for the period required by law or financial audit obligations, after which it will be securely deleted or anonymised.
Transaction logs and betting activity data are retained for a minimum period as required by compliance obligations. Technical data such as access logs is kept for a shorter period for system security purposes only.
Is Your Data Shared with Anyone?
Ce28 does not sell, rent, or distribute users' personal information to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary to operate the platform:
- Payment providers: Information required to process deposits and withdrawals in MYR is shared with recognised payment service providers such as FPX providers or digital wallet operators. These providers are bound by strict confidentiality agreements.
- Game provider: Anonymised usernames or account identifiers may be shared with game software providers for content delivery purposes. Full personal details are not shared.
- Legal requirements: ce28 will disclose user data to the relevant authorities where required by applicable Malaysian law, court order, or legitimate criminal investigation.
- Business transfers: In the event of a business merger or acquisition, user data may be transferred as part of the assets, subject to equivalent privacy policy terms.
Data Sharing Summary
- Never sold to advertisers
- Not shared for marketing purposes
- Shared with payment providers (limited)
- Disclosed when required by law
- All third parties are bound by confidentiality agreements
Your Rights as a ce28 User
You have the right to request a copy of the personal information we hold about your account. Requests can be submitted via our support email and will be processed within a reasonable timeframe in accordance with applicable law.
If you find that any information stored in your account is inaccurate or outdated, you have the right to request a correction. Log in to your account to update your profile details, or contact our support team for information that cannot be edited directly.
You may request account closure and deletion of your personal data. Deletion will be carried out subject to data retention obligations prescribed by law and any active financial audit requirements.
Privacy Policy Updates
Ce28 reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or new platform features. Users will be notified of any material changes via an in-platform notice or to their registered email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Current effective date: 1 January 2026. For any questions about this policy or how we handle your data, contact the ce28 support team by email: [email protected]
Your Data Is Safe — We're Committed to Keeping It That Way
Now that you understand how ce28 handles your privacy, you can register a new account or log in with full confidence. Have more questions? Check our Frequently Asked Questions our policy or contact support at [email protected].